The staff were outstanding, greeting us with warm smiles and friendly hellos. The maintenance and restaurant teams, in particular, deserve special recognition for their dedication and attentiveness to all guests. I’d like to specifically mention Julius, Omar, and Joseph (restaurant staff), who consistently ensured that my husband and I were well taken care of and attentive to our needs. However, I’d also like to point out that some reception staff could benefit from additional customer service training. While waiting for our room, I overheard one reception staff member reprimanding a concierge staff member. Regardless of whether she had the authority to do so, this should not have occurred in front of customers, as it reflects poorly on the business. Nevertheless, our stay was memorable, and I would be happy to recommend Zuri to friends and family.